Frequently Asked Questions
Everything you need to know about shopping with Orange Sherbet Boutique.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, earrings and swimwear cannot be returned unless faulty.
How do I know which size to choose?
Each product page features a detailed size guide. Since we curate collections from various designers, we also include 'Fit Notes' to let you know if an item runs true to size, small, or oversized.
Do you offer Buy Now, Pay Later options?
Yes, we support Afterpay, Klarna, and Zip Pay, allowing you to style now and pay in four interest-free installments.
Can I change or cancel my order after it has been placed?
Our team works quickly to pack your orders, so changes are only possible within 30 minutes of purchase. Please contact our support team immediately via live chat for urgent requests.
Do you ship internationally?
Absolutely! Orange Sherbet Boutique ships worldwide. International delivery times vary by location, usually ranging from 7 to 14 business days.